Thank you for choosing PMT Skincare for your cosmetic and dermal fillers needs. We are committed to providing you with high-quality products and excellent customer service. Please take a moment to review our shipping policy to understand how your orders will be processed, shipped, and delivered.

1. Order Processing:

   • All orders are processed within business days (excluding weekends and holidays) from the time of payment confirmation.
   • Orders received before 10:00 Am will be processed on the same business day. Orders received after 10: 00 Am will be processed on the next business day.

2. Shipping Methods and Timeframes:

   • We offer a range of shipping options to suit your needs, including standard, expedited, and overnight shipping.
   • Shipping timeframes vary based on the shipping method chosen and your location. Estimated delivery times will be provided during the checkout process.
   • Please note that unforeseen circumstances, such as weather delays or carrier issues, may affect delivery times. We are not responsible for delays caused by third-party carriers.

3. Shipping Rates:

   • Shipping rates are calculated based on the selected shipping method, destination, and order weight.
   • Free shipping may be offered on orders that meet certain purchase thresholds. Details will be provided on our website and during the checkout process.

4. Order Tracking:

   • Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your order’s progress and estimated delivery date.

5. International Shipping:

   • We offer international shipping to select countries. Please note that international shipments may be subject to customs duties, taxes, and import fees. These charges are the responsibility of the recipient and are not included in the shipping fees.

6. Address Accuracy:

   • It is important to provide accurate and complete shipping information during checkout. We are not responsible for delays or additional charges resulting from incorrect or incomplete addresses provided by the customer.

7. Order Modifications and Cancellations:

   • Once an order has been placed, modifications and cancellations may not be possible. If you need to make changes to your order, please contact our customer service team as soon as possible. We will do our best to assist you.

8. Lost or Damaged Shipments:

   • In the rare event that your order is lost or damaged during transit, please contact our customer service team within 5 days of the expected delivery date. We will work with the carrier to resolve the issue and ensure you receive your products.

9. Returns and Exchanges:

   • For information on our return and exchange policy, please refer to our Returns and Refunds Policy on our website.

10. Contact Us:

    • If you have any questions or concerns about our shipping policy, please feel free to contact our customer service team at [email protected]/ [email protected] or +33 785 269 893 / +90 531 795 8370

We appreciate your business and trust in PMT Skincare. Your satisfaction is our priority, and we strive to make your shopping experience smooth and enjoyable. Thank you for choosing us for your cosmetic and dermal fillers needs.